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What is the cost for your framings? When can I expect to receive my completed frame? Are you able to process rush orders? I received my order, but it was damaged in shipping. What do I do now? Can you ship my order to multiple addresses? How do you protect the information I am sending to you?
If your documents would not fit into one of the standard sizes, we would be able to estimate the cost of framing. Return to top of page.
Since all our framings are hand created - we require 2 weeks to complete and ship your framing. You will also need to keep in mind the shipping time required for UPS to deliver your framing. Return to top of page.
We would be able to offer rush service if we have all the items required in stock and readily available. Upon receipt of your materials, we will complete your framing within 48 -72 hours and ship on the next available postal business day. Please email us to discuss the possibility of rushing your order. There will be an additional charge of $20.00 plus express shipping costs for any rush order. Return to top of page.
Be sure to hold onto original packaging and all mailing labels. Email us and we will work with the carrier to get the damage claim taken care of. All frames are insured at time of shipment. At this point you can choose a full refund or we will be happy to work with you to recreate your frame and get it to your residence on time. Return to top of page.
We are fully capable of shipping to multiple addresses. We would just need to estimate shipping costs. Email us for an estimate on shipping costs. Return to top of page. |
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